Word file not opening on mac

Restrict changes to forms, so people can fill out the form without accidentally changing the form itself. To prevent people from changing the protection settings, type a password in the Password box.

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If you share a document with other people, you can remove personal information, such as author name and company, when you save a file. To do this, under Privacy at the bottom of the Password Protect dialog box, select Remove personal information from this file on save. When you create a password for a document, write down the password and keep it in a secure place. If you lose the password, you can't open or gain access to the password-protected document.

Passwords in Excel for Mac and Word for Mac have a character limit. You cannot open a workbook or document that has been password protected in the Windows-based version of Excel or Word if the password is longer than fifteen characters. If you want to open the file in Office for Mac, ask the Windows-based author to adjust the password length.

Word doesn't encrypt the data that is hidden in a document. Given sufficient time and knowledge, a user can modify data in any document that he or she has access to.

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To help prevent modification of data, and to help protect confidential information, limit access to any Word documents that contain such information by storing documents in locations available only to authorized users. Under Personal Settings , click Security. In the Password to open box, type a password, and then click OK. In the Confirm Password dialog box, type the password again, and then click OK.

Click Save. You can add a password so that only authorized users can make changes to a document.

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Users who are not authorized to change a document can still open the document and then save it by using a different file name. In the Password to modify box, type a password, and then click OK. As part of preparing a document for review, you can specify that others can change the document by inserting comments only, or by inserting comments and tracked changes with revision marks.

For added security, you can assign a password to ensure that users do not remove this type of protection. On the Review tab, under Protection , click Document.


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Ensure that all changes are tracked so that you can review them. Users cannot accept or reject changes, or turn off change tracking. Restrict changes to forms so that users can fill in the fields without making accidental changes to the form itself. In the Password to open box or Password to modify box, select all contents. Help protect your privacy. Passwords are case-sensitive and can be a maximum of 15 characters long. Click OK.


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  4. Do one of the following. To Do this: Step 2: Download and install the latest update Download and install the latest Word update, depending on your version of the program. To download the latest update, see the following Microsoft Knowledge Base article: Step 3: Step 4: Exit all Microsoft Office for Mac programs. Open Preferences. Look for a file that is named com. Start Word, and check whether the problem still occurs.

    If the problem still occurs, exit Microsoft Word, and then restore the com. Then, go to the next step. If the problem seems to be resolved, you can move the file to the trash. Note If you do not locate the file, the program is using the default preferences.

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    Locate the file that is named com. If the problem still occurs, exit Word, and then restore the com. Open Application Support , and then open Microsoft. Open Office , and then open User Templates. Locate the file that is named Normal , and move the file to the desktop. If the problem seems to be resolved, you can move the Normal file to the trash.

    Step 5: Try in Safe Mode Try to open the file in Safe mode. For the steps to do this, see the following Microsoft Knowledge Base article: Step 6: For more information, see the following Microsoft Knowledge Base article: Last Updated: Did this solve your problem? Yes No. Tell us what we can do to improve the article Submit. Your feedback will help us improve the support experience. Australia - English. Bosna i Hercegovina - Hrvatski.

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